Warranty & Repair Policy


HANDBAGS, SMALL LEATHER GOODS AND TECHNOLOGICAL ACCESSORIES

The variations in color and texture are the prized characteristics of beautiful tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and direct sunlight, further enhancing the natural look of your handbag or small leather item. Please refer to our Product Care Guidelines for further information on caring for your handbag or small leather item.

Subject to applicable conditions and exclusions, handbags, small leather goods and technological accessories are protected from the original date of purchase by a one-year limited warranty (proof of purchase required). If the handbag, small leather good or technological accessory proves to be defective in material or workmanship under normal use anytime within the first year, we will repair or replace the item free of charge with same or comparable product. Defective handbags, small leather goods or technological accessories will not be returned to customer. Note that the customer is responsible for any costs associated with shipping the defective product to us for repair or replacement.

To change the battery that powers the integrated light system, simply open the small pouch inside the handbag and push the batteries out of the holder. Easily replaceable by batteries used for watches, you will find these batteries in most supermarkets.  The type of battery is printed on the battery holder, with a reference number, in case you forget. Batteries last an average of 90 hours, and the system is designed to last several years. Please contact us in case of breakage.


 Francais  Anglais